Support Plans and Prices

IRM provides Support Plans for various levels of involvement and with various features on a monthly subscription basis. This table sets out the Plans, features and pricing that applies to new customers from 1 July 2017. Existing customers are on various legacy plans and will be migrated over the next 12-18 months as needed. For more information about the plans visit the IRM Product Catalog.

Visit these pages for Plans and Pricing for other related products:

HQi Plans and Prices
Newsroom Plans and Prices

Support Plans On Demand Pre-Paid Premium
  Buy Now Buy Now Buy Now
Price per month     $340
Price for 10 hours of pre-paid support   $850  
Price per hour for developer / manager $170    
Price per hour for support / admin $85    
 
Support Features
Telephone and email access in business hours
Special support email support@irmau.com
After hours message service
Auto email responses on support request progress
Lodge and view support requests in HQi
Access to IRM Project Manager for larger tasks
Optional fixed price quotes for larger projects
Consulting Services are charged to Support Plan
Individual invoices for each support task / project    
Invoice amount based on time spent by resource type    
Projects can be (part) charged to Support Plan  
Support hours pre-purchased in blocks of 10    
Auto-top up invoice if hours balance drops below 4    
All hours charged at standard rate for support/admin    
Unused pre-paid support hours visible in HQi    
Unused pre-paid support expires after six months    
Allowance max 5 hours per month / 50 hours per year    
Hours used and available visible through HQi    
Unused premium support hours expire each 1 January    
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Corporate Websites

We work with you to develop a powerful, investor focused website designed to attract and retain investor interest.

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Newsroom

Newsroom monitors your company news and ASX Announcements and allows you to publish everywhere.

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Investor Tools

Our investor tools can make your website a comprehensive source of investor information.

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Design & Publishing

From annual reports through to corporate branding and identity, IRM can help with all of your design needs.