HQi Users: Mandatory 2-factor authentication now enabled on your website

For some time now, HQi’s 2-factor authentication (2FA) login has been available as an added layer of security—a handy option for those wanting extra protection. It’s no longer simply a “nice to have” — it’s become essential.

2FA is now a mandatory part of your login process. Why? Because the digital landscape is always changing — and so too are the risks. As an ASX-listed company, protecting your digital assets, investor information, and platform access is not just smart—it’s essential.

What’s changing?

2FA has always been available on HQi. Until now, enabling it was optional. But from this point forward, it’s automatically activated for all users to ensure every site benefits from the same high standard of protection.

Why it matters

✅ Double-layered security.

Even if a password is compromised, 2FA prevents unauthorised access.

✅ Data protection.

With sensitive investor and financial information at stake, 2FA significantly reduces the risk of cyber threats.

✅ Phishing defense.

Login credentials alone aren’t enough—users must also verify via a secure code sent to their email.

^{HQi’s 2FA login provides an additional layer of security.}

How it works – Easy as 1-2-3

1. Login with your username and password in HQi.

2. Check your email. A one-time verification code will be sent to the email linked to your account.

3. Input the code and complete your login. You’re in!

Make sure your user email addresses are up to date to avoid login delays.

Stay confident, stay secure

We’re here to make this transition smooth for you and your team. Enabling 2FA across all HQi websites helps you meet the highest standards of cybersecurity while continuing to offer a seamless login experience.

Need support?

 We’re just a call or email away: +61 2 8705 5444; clientrelations@irmau.com.