We’ve always been proud of our personal service and quick response to support requests. To continue to improve our support, we’ve grown our team.

New features were released recently with the roll out of version 4.1 of the IRM HQi Content Management System (CMS), which is the engine room of our clients’ websites and IRM Newsroom. And we rolled out an Online Help Centre!

We’ve added Subscriber Groups, Improved Newsroom email notifications, a Newsroom Announcement History feature, lots of minor improvements, and a full online help centre.

We are proud to introduce the new IRM Help Centre which provides helpful guides and how to’s for the various features of the IRM HQi content management system. Here you can read about how to update content on website pages, and how to establish news distribution channels for IRM Newsroom, send emails to subscriber groups and the full set of other features.

The advent of the Cloud has freed us up from complex, self managed / hosted email solutions.

Here, we pay our respects to our old mail client: Outlook, and welcome with open arms Gmail for Business, which has removed the need for back-ups, lost folders, difficult archiving procedures and nominal mailbox sizes. (It’s also given our CEO the freedom to sleep better at night!)

In this piece, we examine how IRM moved its internal accounting system from MYOB to Xero with a minimum of fuss, and maximum upside. The move has delivered vast improvements to the business processes and efficiency, and has left IRM with an outstanding technology that will scale with the business.

Once upon a time we had to own, configure, run, update and back up expensive servers in a complex hosting environment.

As a Christmas present to itself and clients, in late 2014, IRM transformed its hosting environment: moving from the original complicated server setup, to a cloud based solution with Amazon Web Services. We are delighted with the result – here’s why…

Late in 2014, the old O:\ drive, which was considered our trusty old, in-house file server was laid to rest, in favour of Dropbox for Business. While we remember O:\ drive fondly, we’ve not looked back as Dropbox has provided speed, efficiency and reliability at roughly the same cost as the energy bill for our old friend.

In late 2014, IRM attended the annual conference for the preeminent industry body for investor relations in Australia – the Australasian Investor Relations Association (AIRA.) Here, AIRA CEO, Ian Matheson summarises the key takeaways from the conference that IR people should know.

IRM critically examined its business support software and infrastructure in 2014, and made the decision to move to cloud-based services for a range of needs. In this IRMatters article, CEO Martin Spry discusses the positive impact the move has had on the business and provides some tips for companies considering making the move.

IRM is pleased to showcase Neuren Pharmaceuticals Limited.

Neuren Pharmaceuticals (ASX: NEU) is a biopharmaceutical company focusing on the development of new therapies for brain injury, neurodevelopmental and neurodegenerative disorders.

IRM is pleased to showcase the new Bauxite Resources Limited website.

ASX Listed Bauxite Resources Ltd (BAU) was established with a substantial tenement holding in Western Australia to develop new bauxite supply for the global alumina/aluminium industry.